Introduction
Telepresence robots are wireless and mobile robots equipped with webcams, microphones, and speakers. They provide live video and audio communication to remotely connect users in different locations. These robots are currently being used for remote work, medical appointments, and education. In this article, we'll explore the benefits and drawbacks of telepresence robots.
Benefits of telepresence robots
Cost-effectiveness
Telepresence robots are a cost-effective solution for organizations interested in remote communication. Unlike traditional teleconferencing systems, telepresence robots can be a cost-effective choice, as they only require a one-time investment. Also, telepresence robots can replace physical travel and cut down on travel expenses, saving time and money for users.
Accessibility
Telepresence robots provide a new level of accessibility to remote workplaces, healthcare, and education. These robots can enable people to attend meetings or work, despite having mobility impairments, visual or auditory disabilities, or other health issues. Telepresence robots can help overcome geographic barriers, offering remote access to people or events from anywhere in the world.
User experience
Telepresence robots can offer a unique user experience, which is a suitable alternative to traditional teleconferencing systems, as they offer more direct and interactive communication with other users. Telepresence robots enable users to have the ability to move around and adjust the height of the camera, mimicking the user's physical presence. This allows users to engage more effectively with remote participants.
Drawbacks of telepresence robots
Technical issues
Telepresence robots can be vulnerable to technical and mechanical issues such as connectivity issues and power outages, which can compromise the mobility of the robot and affect the quality of the communication. Also, having a less stable internet connection could decrease the quality of video and audio feed.
Cost
While telepresence robots are seen as a cost-effective alternative to traditional teleconferencing systems for businesses and institutions, not everyone can afford the costs of the robot hardware and software required. The cost of a telepresence robot can range from $2,000 to $20,000 or more, depending on features and functions.
Social Acceptability
Telepresence robots pose a potential social acceptance problem, as people may not accept the presence of a robot to participate in a meeting, conference or virtual events, This can lead to discomfort and reluctance to participate in activities with the telepresence robot.
Conclusion
Telepresence robots offer several benefits regarding accessibility and cost-effectiveness for businesses, healthcare, and education. However, users should also consider the drawbacks, such as technical issues and cost, that could compromise the effectiveness of telepresence robots. Social acceptance is also a challenge that should be considered when implementing telepresence robots.
References
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Gupta, A., Shukla, A., & Tiwari, V. (2021). Benefits and limitations of telepresence robots. International Journal of new technology and research, 7(5), 58-64.
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Mahmood, A., Ding, D., & Dasgupta, D. (2019). Telepresence robots and communication technology: A literature review. Journal of Robotics, 2019.